Biltmore Colony and The Palm
“dwellingLIVE’s solution delivered more than we could have ever expected. We look forward to the same experience with our next project The Skyline Towers in Orange County.”
Sandra Baker
Nexus Development
Nexus Development
Customer:
Nexus Development Company
Solution:
Builder Post-Sale Communication Suite, Community Website
Nexus Development Corporation’s Biltmore Colony and The Palm in Palm Springs, CA, a luxury residential development of 19 single-family homes and 133 condominiums.
Business need:
Transitioning as one of the West Coast’s top commercial developers into residential development, Nexus Development needed the most advanced, time-saving, low cost to entry customer service and home maintenance communication system.
Solution:
dwellingLIVE was chosen to implement its complete builder and community interactive solution for both the Biltmore Colony and The Palm. This allowed Nexus Development to communicate to their new homebuyers all the pertinent home profile information and closing documentation, as well as communicate on all the warranty service requests. For the two communities, the property management company quickly took the reigns of the community website communication portal to publish announcements, events and manage amenity reservations by the homeowners.
Benefits:
Through the dwellingLIVE solution, homeowners of the Biltmore Colony and The Palm in Palm Springs California are experiencing the utmost in technology and customer satisfaction. Homeowners have instant access to all the builder documentation specific to their homesite as while staying continually connected to their community.